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After a complaint from a client in a wheelchair, I first thought: does our building meet accessibility requirements? I had heard the term DDA, but I didn’t understand how it was checked and what exactly should be available. I needed an objective assessment. On recommendation, I contacted https://code-point.com.au/ - they conducted a DDA audit, checked everything: entrances, toilets, routes. Thanks to their report, we made the necessary improvements, avoided complaints and improved customer experience. I highly recommend all business owners to undergo such an audit before complaining.
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A DDA assessment is a process of checking a building for compliance with accessibility requirements for people with disabilities. It assesses the presence of ramps, door widths, ease of navigation and other elements that allow the facility to be used without restrictions. Such an audit helps to create an inclusive space and improve comfort for all visitors.